stressedjcw 23 Apr 2006 As mentioned in the subject I am getting a real headache using Word. I am using Word 2002 SP3. It came bundled with Works when I bought the computer in November. When I try to open I get the 'Open documents' dialouge box but when I click on a folder to open it the program hangs. When I try to 'save as' I don't even get as far as a dialouge box, the program just hangs. All the updates have been downloaded and installed, I don't know what else to do now! I would be very grateful if anyone out there could help me! Thanks.